Soft Skills
About this Specialization
Knowledge of soft skills are increasingly coming into focus and being recognized as critical for success— we call them "Success Skills", and categorize them as "Hot Skills".
A research by Harvard University, Carnegie Foundation, and Stanford Research Centre has concluded that:
85% of job success comes from having well‑developed soft skills and people skills.
15% of job success comes from technical skills and knowledge (hard skills).
This specialization is aimed at helping you develop these powerful people and soft skills and behaviours that include:
Creating & delivering impactful presentations;
Working professionally to deliver quality work & experiences;
Collaborating effectively with teams;
Communicating productively and efficiently;
Dealing with challenges, solving problems & implementing solutions.
Program Structure
The program is made up of 7 Section that you can take in order for the best, followed by a final assessment course. Upon completing this specialization, you will have developed knowledge and demonstrated an understanding of these essential skills.
This specialization can be taken by anyone—no matter your age or work experience—and is especially beneficial for those entering the workforce or in early stages of their careers.
Skills You Will Gain
Communication
Collaboration
Constructive Feedback
Virtual Teams
Presentations
Persuasive Communication
Collaborative Software
Workflow Management
Active Listening
Critical Thinking and Problem Solving
Conflict Management
Professional Development
Public Speaking
Teamwork
Accountability
Problem Solving
Root Cause Analysis
Professionalism
Social Skills
Interpersonal Communications
